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Customer Reviews.

service

5

Check on my Mini was performed quickly & efficiently + car was washed & vacuumed!

17 April 2018

service

4

When finally I got to the mini centre the service staff were great

17 April 2018

service

5

Nothing was too much trouble.

17 April 2018

service

5

I checked every thing that was ticked in the service book and found it had all been done as specified , very pleased

16 April 2018

sales

2

As above was paying for my new car for 10 days before I actually got it and had to pick it up on a week day so had to take time off work when it was originally planned for a Saturday so got it home and then had to continue work on the same day..

13 April 2018

service

3

They didn't check to see if the car had a warranty to start with and I still had to pay for something even though the car had a Mini Approved Used warranty.

12 April 2018

service

5

Very helpful advisor

12 April 2018

sales

5

Our salesman Bob was extremely helpful

10 April 2018

sales

5

Andrew made the whole experience feel special and personal to me. It's a huge financial commitment and I feel many salesman forget that point these days. A new car is still a very big deal to me.

09 April 2018

sales

5

dealer very helpful and civil

08 April 2018

sales

4

Car came much quicker than expected. Service good

07 April 2018

service

5

Completed in time. Love the 2 hr slots for waiting.

07 April 2018

service

5

The car was given back to me in excellent condition both in terms and cleanliness and drive.

07 April 2018

service

4.5

Initially wrong part was ordered but excellent customer service soon resolved issue

06 April 2018

service

5

service team went the extra mile when my washers were blocked and I had a long journey to complete

05 April 2018

service

4

As above but and hour and a half was long time for a tyre change, though the car was well cleaned! The tyre was not in stock and had to return in a week's time

03 April 2018

service

5

Told exactly what was being done and when it would be ready.

03 April 2018

sales

5

Everything was well organised and ran smoothly

03 April 2018

service

5

Trouble free experience will all costs explained

03 April 2018

service

2

I have cancelled all upgrades and brakes until I have calmed down and can cope with going through it all again. I am currently driving my 4th Mini from Wollaston so I have plenty if experience dealing with your company.

02 April 2018

service

5

Polite efficient staff at all stages, car was spotless on completion of service,

02 April 2018

service

5

Car was available on time and cleaned inside and out and no unexpected repairs!

31 March 2018

service

5

Easy to book, completed on time & efficiently. No problems, no hassle.

29 March 2018

service

5

Thorough and informative

28 March 2018

sales

5

On time that has been promised

27 March 2018

service

5

Service advisor called Cassie Pre called to remind me, received visual health check video and Cassie called when vehicle was ready to collect.

27 March 2018

service

4

Couldn’t really fault Hannah she’s been very helpful

27 March 2018

sales

1.5

Sales person had poor product knowledge. Took far too long to generate figures. Trying to impose unwanted poor value insurance based products was annoying at best. Settlement figure for my trade in was not updated.

27 March 2018

service

5

Always been quick and efficient and kept me up to date on what is going on with my car.

25 March 2018

service

5

All work carried out as advised and within the given time frame.

23 March 2018

service

4

Effecient

22 March 2018

sales

5

Easy to buy the car I wanted

22 March 2018

sales

4

It was well handled

22 March 2018

service

5

Kept up to date with what was happening and advised as soon as the car was ready for collection

21 March 2018

service

3

Pre end of term warranty check and MOT, but overrun slightly on time and panic set in due to tight time scale, didn’t manage to have car valet- although have been told I can just drop it off anytime.

20 March 2018

sales

5

I am very happy with my purchase and Mini experience. I would only add that the vehicle options and add on extras on offer can be initially confusing and need to be checked and clarified before placing a final order.

20 March 2018

sales

5

Very effective sales service

19 March 2018

service

5

Fixed my gearbox problem quickly and without fuss

19 March 2018

service

4

Satisfied with the work carried out

17 March 2018

service

4

completion when advised

17 March 2018

service

5

Car was clean and excellent explanation and use of technology to describe what had been done.

16 March 2018

service

5

Good customer service

15 March 2018

sales

5

I had experienced bad service from a local fiat dealer, however Mini offered a first class customer service, nothing was too much trouble and they made you feel special.

13 March 2018

sales

5

Gareth and Nathan are good ambassadors to your business

13 March 2018

service

4

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13 March 2018

sales

5

Salesman Nathan along with Mini kept me updated throughout process.

13 March 2018

service

4

Did as agreed

12 March 2018

service

4

Apart from the wheel rotation issue, very pleasant expereince

12 March 2018

service

5

The young lady who provided me with the courtesy car was very friendly and knowledgeable

10 March 2018

service

5

Not pushy