All smooth and straightforward
All smooth and straightforward
Very good I asked if I could have my car back at 3pm and it was washed and ready for me to collect.
Salesman was excellent and really helpful.
as above - have to wait too long to get an appointment
All work completed on time, and my car had been washed ready for my arrival
Excellent product knowledge of salesman,Nathan Buckley of Wollaston motors, and good selection of Mini variants to examine there before purchase decision was made.
Good service and polite staff
Car was collected exactly as arranged and returned without any problem. I was called the previous day to confirm everything and was phoned on the day when service/MOT was completed.
Helpful and knowledgable and all went well
The buying experience was effective and enjoyable. The sales staff did not pressurize me and they took the time to find a tailor-made option to purchase my car. Thank you.
Happy with the way the situation was handled and the car was cleaned afterwards. It looked like a new one.m
Staff at wollaston mini are fab...nothing too much trouble
Kept up to date during repair
My service was completed in a timely fashion and I was communicated with during the process.
The overall experience is good, quick efficient service and friendly, helpful staff
Sales team were quick to come back to me but unfortunately did not have my exact requirements so I had to opt for only one option available
Really professional, good knowledge, relaxed, friendly
Very well organised on the day that I took my car in and picked up a courtesy car. Very pleasant and helpful girl on the reception.
Like the original Italian Job movie, ..its all about attention to detail ( a little more air in the left carburettor) Wollaston Motors ,Its Employees, understand my passion for MINI and take care and servicing seriously!
Everything went well and I was kept informed, however I didn't know my particular model didn't come with a boot floor as all th cars I looked at had one and I wasn't told it was an optional extra.
Did what I asked
The reason is above because I came to collect thecar and no work had been done after leaving it the wholeday, also having to have a friend drop me at the showroomand took me back to collect the car.
A really great experience. I will definitely be bringing my car back - I felt that I can trust the advice given on what needs fixing and my car will be looked after. This is my first Mini and I absolutely love the car and service!
Laurence explained everything and provided excellent customer sevice
The service at Wollaston was outstanding and information on the update on how the mini was doing in production was great. The car was also not going to be ready for delivery until October but eventually I took ownership on September 3rd!
Problem fixed in less time than estimated.
Great sales & after sales - leaking air conditioning system problem was fixed.
As above plus short wait while work carried out to a high standard
Excellent service feedback
I was completely satisfied and felt I was treated like a new buyer, rather than a second time purchaser, which I was! Thanks to Kevin and Andrew.
Everything was explained in detail and much time was taken to ensure that the car was right for me.
From booking my car in for a service to picking my car up everything went effortlessly.cassie my service advisor was efficient from start to finish
Mini issues but staff responded brilliantly and sorted things for me
I wasnt expecting it , I only booked it in to get the air con fixed.
Everything was clearly explained and kept in touch ref progress of new car
Kept up to date all the way through the process and delivered 100%
There was a few issues with communication when I decided that I didnt want gap insurance but was sorted quickly and efficiently.
Smooth and accommodating from booking in to picking up the valeted car at the end!
Lawrence looked after me very well.
Great staff. Love the car a small technical issue but after second attempt now sorted
Had to wait around a little when picking up car but was looked after with coffee.
Always friendly and helpful
Booked in and ready on time.
Excellent customer service throughout the whole process. The guys at Wollaston Mini went out of their way to ensure everything was done and presented to a very high standard.
Quality of service good, although too pricey
The whole experience was enjoyable and I was treated with the utmost respect
pre sale and after sale service so far excellent