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Customer Reviews.

service

5

Again, polite, efficient, prompt, helpful, friendly

07 March 2019

service

5

Because you was kind enough to clean it inside and out for me.

05 March 2019

service

5

Beautiful valet

03 March 2019

service

5

The staff were very friendly and down to earth. Very honest, happy and evidently knew what they were talking about

03 March 2019

service

5

Great service, quick and efficient

01 March 2019

service

4

Ok

01 March 2019

service

5

Great service.

01 March 2019

service

5

Very friendly and efficient service and advice.

25 February 2019

service

5

Expectations fulfilled .

24 February 2019

service

5

Good value

22 February 2019

service

5

The team at Wollaston were extremely professional and helpful to me.

21 February 2019

service

5

Well , they always offer to collect my car if need be, keep me informed on my car , and she always comes back clean inside and out .

18 February 2019

sales

5

Always kept up to date with progress, very friendly and helpful

18 February 2019

service

5

Problem sorted

16 February 2019

service

4

Really happy but quite expensive

16 February 2019

service

5

Very efficient service, kept informed and smooth overall.

16 February 2019

service

5

Very good

12 February 2019

service

5

I thought the video of the brake inspection was an excellent innovation.

12 February 2019

sales

5

Very happy with the overall customer service and the way everything was dealt with in general.

11 February 2019

service

4

No issues with service

11 February 2019

service

4

For my issue the facts were very scarce until by coincidence the engineer appeared and I could hear the facts directly. I do not think the customer service team had been properly updated

11 February 2019

sales

5

Very happy with all aspects of buying my mini

10 February 2019

service

5

Arrangements for service were made by Sapphire Irvine, who was extremely helpful and took the trouble to ensure that I was completely clear on the Warranty Check service and Mot details. Thus instilling customer confidence. Well done.

10 February 2019

service

3

All was done satisfactorily . Front and rear brake pads were replaced . One set originally thought to be needed though both were found necessary so bit more work than expected. However my one hour while you wait appointment turned into almost 3

09 February 2019

service

5

Work carried out, kept informed. Got my car in for its MOT at short notice. Well looked after.

09 February 2019

service

5

It's the one which is most appropriate - there is nothing about which I am dissatisfied

09 February 2019

service

5

Always helpful and the girls on the service desk go the extra mile to ensure that I have a loan car on the day

08 February 2019

service

5

Completely satisfied

08 February 2019

service

5

Car returned within expected time frame.

07 February 2019

service

5

Just some questions on Mini connect they were unable to answer leaving me with a tiny but irritating non functionality of the app. Otherwise everything else great.

07 February 2019

service

5

see above, and they also gave me a courtesy car

07 February 2019

service

5

cannot fault

04 February 2019

sales

5

Very happy second card from Wollaston Mini really pleased

04 February 2019

service

5

I was kept informed at all times and in the end a great price

02 February 2019

service

5

Very professional

01 February 2019

service

4

Good service and work undertaken

27 January 2019

service

4

car still flashing up that it needs a service should have been re-set

23 January 2019

service

5

I have found everyone very helpful and efficient.

22 January 2019

sales

5

Good service from the salesman Kyle

18 January 2019

service

5

The service was completed while i waited within the timescale given and a free breakfast and coffee was a nice added bonus

16 January 2019

service

3

Took 3.5 weeks to get booked in for the repair and then when I took the vehicle in the incorrect parts had been ordered/were missing and it took another week for this to be rectified.

14 January 2019

sales

5

Everything was good

10 January 2019

service

5

I found them to very responsive

08 January 2019

service

5

Job well done and helpful in organising hire vehicle

08 January 2019

service

4

My TLC pack was void. However the service manager looked after me very well.

07 January 2019

sales

5

beautiful presentation of the car - everything straight forward

03 January 2019

service

1

Attempted to be ripped off

03 January 2019

service

5

Service carried otu and finished before time stated

02 January 2019

sales

5

Absolutely loved my big reveal! Debbie was excellent and gave me a thorough explanation of my new Mini. The process was quick, with all documents signed. Very special when the car was under the cover with a bow! Very impressed.

02 January 2019

service

5

Really informative, regular updates on my service, and I like the video