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Customer Reviews.

sales

5

All smooth and straightforward

09 October 2018

service

5

Very good I asked if I could have my car back at 3pm and it was washed and ready for me to collect.

09 October 2018

sales

5

Salesman was excellent and really helpful.

09 October 2018

service

2.5

as above - have to wait too long to get an appointment

06 October 2018

service

5

All work completed on time, and my car had been washed ready for my arrival

04 October 2018

sales

4

Excellent product knowledge of salesman,Nathan Buckley of Wollaston motors, and good selection of Mini variants to examine there before purchase decision was made.

02 October 2018

service

3.5

Good service and polite staff

02 October 2018

service

5

Car was collected exactly as arranged and returned without any problem. I was called the previous day to confirm everything and was phoned on the day when service/MOT was completed.

02 October 2018

sales

5

Helpful and knowledgable and all went well

02 October 2018

sales

5

The buying experience was effective and enjoyable. The sales staff did not pressurize me and they took the time to find a tailor-made option to purchase my car. Thank you.

01 October 2018

service

4

Happy with the way the situation was handled and the car was cleaned afterwards. It looked like a new one.m

29 September 2018

sales

5

Staff at wollaston mini are fab...nothing too much trouble

28 September 2018

service

5

Kept up to date during repair

28 September 2018

service

4

My service was completed in a timely fashion and I was communicated with during the process.

28 September 2018

service

5

The overall experience is good, quick efficient service and friendly, helpful staff

27 September 2018

sales

4

Sales team were quick to come back to me but unfortunately did not have my exact requirements so I had to opt for only one option available

27 September 2018

sales

5

Really professional, good knowledge, relaxed, friendly

27 September 2018

service

3

Very well organised on the day that I took my car in and picked up a courtesy car. Very pleasant and helpful girl on the reception.

26 September 2018

service

5

Like the original ‘ Italian Job’ movie, ..it’s all about attention to detail ( a little more air in the left carburettor) Wollaston Motors ,It’s Employees, understand my passion for MINI and take care and servicing seriously!

26 September 2018

sales

4

Everything went well and I was kept informed, however I didn't know my particular model didn't come with a boot floor as all th cars I looked at had one and I wasn't told it was an optional extra.

25 September 2018

service

4

Did what I asked

24 September 2018

service

5

As above

24 September 2018

service

2

The reason is above because I came to collect thecar and no work had been done after leaving it the wholeday, also having to have a friend drop me at the showroomand took me back to collect the car.

21 September 2018

service

5

A really great experience. I will definitely be bringing my car back - I felt that I can trust the advice given on what needs fixing and my car will be looked after. This is my first Mini and I absolutely love the car and service!

19 September 2018

sales

5

Laurence explained everything and provided excellent customer sevice

19 September 2018

sales

5

The service at Wollaston was outstanding and information on the update on how the mini was doing in production was great. The car was also not going to be ready for delivery until October but eventually I took ownership on September 3rd!

18 September 2018

service

4

Problem fixed in less time than estimated.

18 September 2018

service

5

Great sales & after sales - leaking air conditioning system problem was fixed.

17 September 2018

service

5

As above plus short wait while work carried out to a high standard

14 September 2018

service

5

Excellent service feedback

14 September 2018

sales

5

I was completely satisfied and felt I was treated like a new buyer, rather than a second time purchaser, which I was! Thanks to Kevin and Andrew.

14 September 2018

sales

5

Everything was explained in detail and much time was taken to ensure that the car was right for me.

14 September 2018

service

5

From booking my car in for a service to picking my car up everything went effortlessly.cassie my service advisor was efficient from start to finish

13 September 2018

service

5

All asexpected

13 September 2018

service

5

Mini issues but staff responded brilliantly and sorted things for me

13 September 2018

service

5

I wasn’t expecting it , I only booked it in to get the air con fixed.

11 September 2018

sales

5

Everything was clearly explained and kept in touch ref progress of new car

11 September 2018

sales

5

Kept up to date all the way through the process and delivered 100%

11 September 2018

sales

5

There was a few issues with communication when I decided that I didn’t want gap insurance but was sorted quickly and efficiently.

11 September 2018

service

5

Smooth and accommodating from booking in to picking up the valeted car at the end!

11 September 2018

sales

5

Lawrence looked after me very well.

11 September 2018

service

4

Great staff. Love the car a small technical issue but after second attempt now sorted

10 September 2018

service

4

Had to wait around a little when picking up car but was looked after with coffee.

07 September 2018

service

5

Always friendly and helpful

05 September 2018

service

5

Very professional

05 September 2018

service

5

Booked in and ready on time.

04 September 2018

sales

5

Excellent customer service throughout the whole process. The guys at Wollaston Mini went out of their way to ensure everything was done and presented to a very high standard.

04 September 2018

service

3

Quality of service good, although too pricey

04 September 2018

sales

5

The whole experience was enjoyable and I was treated with the utmost respect

03 September 2018

sales

5

pre sale and after sale service so far excellent