Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated from customer satisfaction surveys conducted by MINI UK for new car sales and Aftersales transactions over the last 90 days.
The following comments are unedited and submitted as part of the online survey process.
Our sales rating is 4.9
Our rating is based on 14 comments from 20 reviews.
5.0
Dealership always welcoming, very hospitable bend over backwards to help , in a non pushy way.
5.0
All of my expectations were met.
5.0
On collecting my mini I was amazed when I had to pull off a cover to reveal my car. It made the occasion very special. It looked fabulous just as I had wanted it to be. The salesman, Gareth, really made the event special.
5.0
Rene Leeman, the best car salesman I have dealt with in 50 years
5.0
Absolutly superb dealership, lovely atmosphere and great staff
5.0
The service I was given was absolutely outstanding. Couldn't have been more helpful. Very welcoming and not at all pushy. Very professional
5.0
Can I score 6 stars for this Michael McKenzie was a fantastic person to deal with, if every MINI dealer had a Michael McKenzie it would be great
5.0
We always find everyone to be extremely helpful and friendly, always going the extra mile for us.
5.0
was made to feel special when collecting my mini one
4.5
Will was an exceptional salesman, a true asset to Woolaston
5.0
Fantastic service, would recommend to anyone
Our service rating is 4.6
Our rating is based on 24 comments from 72 reviews.
4.0
A very satisfying experience.
5.0
Wollaston Mini have really impressed me with their professionalism, courtesy and genuine wish to do their best for their Mini customers the complete opposite of my experiences with Wayside in Milton Keynes
5.0
The whole experience, from booking in to collecting after service was a pleasure, and all the Mini staff were very helpful and considerate.
5.0
Quick and good service. Found me a car despite the last minute nature of the work.
5.0
Professional and very welcoming from reception to sales to service
5.0
It was very easy and straight forward.
5.0
They are always very helpful and friendly.
4.0
Someone had parked behind us at the dealership so we couldn't get out and the staff at the dealership were extremely helpful with this. They cleared a way for us to get through which was very nice of them.
5.0
They were extremely helpful throughout the process. He kept me upto date throughout. He was exceptional. Answer machines messages are not called back.
5.0
They do try very hard and always accommodate me.
5.0
They are always helpful and not intimidating to go into like some dealerships.
3.0
ASKED FOR HANDBREAK TENSIONER TO BE CHECKED AND WAS NOT DONE
4.5
Lacking a bit of product knowledge, wasn't sure if belt was being changed on service 2
5.0
Excellent experience, friendly and professional staff
5.0
Good welcome, car ready as promised and good valet.
5.0
They were very good it is not there fault i have had problems.
4.5
Overall experience very good
5.0
Woolaston are brilliant great customer service, the best in the area
5.0
They were all fantastic they always are.
5.0
The service was brilliant.