OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
134 ratings and 81 comments received in the last 90 days.
02 August 2025
Kyle did a good job and kept us informed throughout the purchase
30 July 2025
Made to feel welcome.. staff took their time to explain options, no pushy sales talk straight forward service.
29 July 2025
Kyle Mock at Wollaston Mini made the entire process really easy for me. He was very attentive, took his time to explain things and got everything done efficiently! Couldn't be happier.
18 July 2025
Very satisfied with my experience, Kyle helped me select the car and went through everything
15 July 2025
Good environment, questions answered promptly, options explored, genuinely interested and welcoming
08 July 2025
Kyle was great , helped me through the purchase.
07 July 2025
Easy and accommodating
03 July 2025
Excellent service
03 July 2025
As the first question could not fault the help and assistance received
07 September 2025
Service team were courteous and helpful. Christian Bukaka who dealt with me was helpful and answered all my questions.
07 September 2025
Fixed pricing. Very efficient service Department - plenty of staff to help.
05 September 2025
Friendly and efficient
03 September 2025
Kept me informed before the service and pointed out a tyre defect which needed urgent attention. All fixed promptly
03 September 2025
Car handed back to me after recall work, but key was not recognised, so it had to go back into the workshop
02 September 2025
The service was great, but the price is eye-wateringly expensive.
28 August 2025
Aircon gassing equipment wasn't working as initially required. Possible however after diagnostic tests the issue may be rectified.
25 August 2025
See above
24 August 2025
Serviced for price quoted ,a bit expensive but at least I know it's done properly
23 August 2025
Could not have been more helpful
07 September 2025
Staff were patient and professional