OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
138 ratings and 110 comments received in the last 90 days.
06 March 2026
the staff we dealt with were very professional at all times. They did what they said they would do in a timely manner. nothing seemed to be too much trouble.
27 February 2026
Jack Coates was brilliant, he was really helpful, as a new driver he was really understanding a patient explaining everything. He didn't once make me feel patronised or stupid for asking a question and I felt he was totally honest with me throughout.
27 February 2026
Couldn't fault the service or experience
26 February 2026
Looked on the forecourt 1st wanted 5 door mini, then came inside to look. Nice atmosphere no one pushy. Our son's partner bought mini here a week ago and Victoria remembered. It went from there,
16 February 2026
Victoria Babb made the sales process easy and uncomplicated. The pick-up went smoothly and I appreciated the help of the 'genius' in setting up the car
03 February 2026
Simple process, clear communication, Debbie was brilliantly helpful.
25 January 2026
Well explained by the sales team.
19 January 2026
Very. Can't fault the process.
16 January 2026
Dealing with Kyle at Wollaston Motors was easy, fast and transparent from the get go. Every stage of the process was very efficient and effectively handled from the initial meet, to demo and ultimately the handover.
08 March 2026
Professional service always given. One comment would be, I would not expect a survey request from both Wollaston and Mini separately.
03 March 2026
Very polite and efficient
02 March 2026
Excellent Service, and usual high mini standards.
02 March 2026
Everyone always helpful and friendly.
02 March 2026
Awful. Whole experience was terrible Not convinced car is fixed It was cleaned with a spoon Not thought about hire car Communication and behaviour wrong
01 March 2026
Easy, efficient and friendly. Good coffee
01 March 2026
Left my car at Mini for an MOT, was given a complimentary clean of my car which was nice
01 March 2026
Good customer service and constant updates.
28 February 2026
I was pleased to give you a five star Because you treated me so very well . As always I love the new showroom ??
26 February 2026
Kept me well informed.Finished timely. Sent me the video which was helpful.
FIND Wollaston.
Address
- Bedford Road, Northampton, NN1 5SZ
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 01604 625444
Northampton as well as surrounding areas including Corby, Kettering, Wellingborough and Rushden
Address
- Bedford Road, Northampton, Northamptonshire, NN1 5SZ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01604232000
Northampton as well as surrounding areas including Corby, Kettering, Wellingborough and Rushden
08 March 2026
As always the experience from choosing to receiving my car was as stress-free as possible and as usual all down to the magnificent Debbie Graham. She makes everything so easy and purchasing a new car a dream