OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
149 ratings and 83 comments received in the last 90 days.
10 July 2024
Good communication
08 July 2024
Really helpful and friendly staff.
07 July 2024
One word Debbie
04 July 2024
Regularly updated on progress of the car's arrival and clear instructions of what I needed to do at each stage.
03 July 2024
picked up and taken to collect car, felt like i meant something to them and no just a number
03 July 2024
The handover went ahead at the agreed time and the cars controls and features were fully explained.
03 July 2024
Friendly associate, kept up to date with progress and excellent collection experience.
03 July 2024
The dealership staff were very friendly, informative and knowledgeable. It made the whole process a pleasure
03 July 2024
My experience with the purchase and delivery of my new mini was seamless and I was made a fuss of when collecting my new car. The little touches really do make a difference.
21 July 2024
Was able to arrange a time & date that worked for me
21 July 2024
Thorough and great communication.
21 July 2024
Did as would be expected from a large professional organisation although some confusion with future service intervals as printed on the paperwork
20 July 2024
Trouble shooting carried out well and problem solved, thank you.
20 July 2024
Did exactly what they said they would do
20 July 2024
Nothing but praise with my service experience at Wollaston Motors
19 July 2024
Talked me through any necessary repairs without condescension
19 July 2024
Good service
18 July 2024
Great service
18 July 2024
Always very professional
16 July 2024
I am completely satisfied with my experience with mini and happy to recommend to others