OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
191 ratings and 120 comments received in the last 90 days.
06 April 2024
The staff are friendly and helpful, Jack especially, he was honest and funny too, helping us through every step.
04 April 2024
Kyle was friendly, informative and helpful
28 March 2024
Unable to get options I required on the free insurance because I was told I must pay monthly
21 March 2024
Everything was perfect and they looked after every aspect
21 March 2024
Quick, efficient and very helpful
12 March 2024
The sales team took me seriously from the point of demonstration. The final handover was made special, and I thank them very much for that. They made a great deal of effort to make it a special day.
11 March 2024
It was absolutely amazing experience at the Mini Centre, very professional and friendly staff with great approach to the client.
09 March 2024
Everyone was very pleasant and helpful, nothing seemed to be be too much trouble. My car was waiting under it's cover in the showroom behind Jack's desk when we were finishing the final paperwork
08 March 2024
Very courteous staff, able to answer any questions I had. This is my second new car from this dealership.
18 April 2024
Quick service, helpful staff. Liked the personal video from the service engineer.
15 April 2024
Staff were helpful and accommodated my prearranged plans
15 April 2024
I was kept well informed on the progress of my car
14 April 2024
Easy to book and good service
14 April 2024
All round great and easy experience
14 April 2024
I was so pleased with the service that I emailed a thank you to the dealership (Emily Rimmer). Emily replied promptly, thanking me for the feedback.
13 April 2024
Vehicle check seemed a little cursory with a number of 'not checked' items
13 April 2024
Wollaston motors know how to deal with their customers to give them a great service.
11 April 2024
Always satisfied with my local dealer, quick, efficient and the customer service is great!
10 April 2024
Very polite, and quick, felt updated on price and progress
13 April 2024
Kyle was great