service
The free pick up & drop off service really helped me.
The free pick up & drop off service really helped me.
Always professional and courteous
Despite the Covid situation the car was ordered and delivered in good time.
Complete satisfaction
Excellent service staff and good communication throughout
Polite and helpful staff
Staff friendly and polite and informative
I have faith in them doing a good job.
It's an all round good car for a person of my years.
Following covid guidance
Staff are always friendly and willing to help
Excellent service during purchase & delivery especially through difficult Covid restrictions.
Debbie, the sales person was friendly, knowledgeable and made the buying experience straightforward.
Despite collecting our car mid COVID, all went completely smoothly.
Easy and quick booking. Warranty issue resolved quickly. Good opening hours so I was able to drop off my car after work.
Fantastic car wash!
Good service
Service was good - arranged for the car to be collected and returned. All done with minimum of fuss
Only thing was missing was updates on how the process of my car was going which would have been nice
Good service and always helpful.
Staff were friendly and informative
As above
My car needed attention immediately as one of the shocks was faulty and was dangerous to drive. I was unaware of this so good job in finding that. Also had front break pads replaced whist in. I initially only booked in for service for break fluid.
Excellent
The technician was very knowledgeable and showed love for the brand.
Even with COVID-19 you went out of your way to ensure the safety of the customer
Efficient Felt very safe under lockdown conditions Waiting room very comfortable and safe
Having a courtesy car and when told they had a delay with parts, they supplied a hire car.
Excellent.
Gareth kindly gave me the time looking around different minis to help me decide which model I wanted and arranged a test drive
Andrew Woodhouse, the sales representative was very warm, friendly and proactively met my needs.
Excellent even given the impact of COVID restrictions. Friendly, helpful and maintained regular contact throughout.
Courteous, friendly and efficient service throughout
Staff very helpful
Swift service
Andrew did exactly what he promised all the way through. Very informative and an excellent product.
Early drop off is great. Was called when car Mot had been completed
Quick communication and video evidence
Really impressed with the knowledge Lawrence had about the product. Made me feel very reassured doing a first time finance deal. Absolute asset to the team, thanks Lawrence !!
Always thorough, keeping in contact with the customer
Gareth Eaton was always extremely helpful and friendly, kept me updated while I was waiting for my MINI to be built and handover of my new car was great, even with COVID restrictions.The personalised video of how everything works in the car was great
Very Competent Sales Executive Nathan Buckley did a great job.
relax warm inviting dealership
Due to COVID there is a new and very well planned out regime for serving. No panic just clear directions and extremely well executed.
very well organised
Job done
My car came back lovely and clean and speed of service
Car well sanitized and clean.
Excellent customer service
Easy to arrange and great communication.