Excellent customer service
Excellent customer service
Everything was explained well
Love the video of the underneath of the car. Also call to confirm cost of additional requirements.
Smooth, accommodating and helpful
The car is perfect and we're very happy with everything about it. Love the colour, it's looks and how it drives.
A very knowledgeable team and I felt totally at home trusting them with the work that was needed. The turnaround of the car was amazing and it was so lovely and clean and hoovered when I collected it which was just a surprise as I didn't expect it
I have given this answer as I did spend quite some time researching the best offers available, speaking to a number of mini dealers before finalising my purchase
Easy to deal with and completely satisfied with the experience.
Everything went really well. I was quoted a price for the service and the final figure was pretty close to the quote.
Excellent service constant communication from sales
Everything went smoothly, no issues and all questions covered and even pre-emptied.
Kept informed of delivery time and able to accommodate my diary as well as there's to choose the best time to collect my Mini.
Kyle was really good and kept me informed throughout the whole time until my mini arrived. He gave a good service when selling the car to mr
I had a problem with demisting one side of my windscreen. The staff kept me informed every step even when it necessitated a replacement screen and new sensor.
I trust the work and service
The service is excellent
Friendly, knowledgeable staff and the service was done quickly and efficiently.
Service I received was timely and nice that car was at the door waiting for me.
Debbie Graham who dealt with us was extremely professional and a credit to the dealer. Debbie provided excellent information from the start and allowed us to pick the ideal car to suit ourselves. We were kept updated throughout the process .
Very easy to book in and get what's needed and always very friendly.
Efficient - organised service from reception - updates by text and online authorisation for work - Easy to do Polite - friendly staff
Helpful, good value, proactive but not pushy. Love the video/ vehicle check that's done.
Nice clean showroom and helpful staff
Great friendly customer service
Everything was great
A great experience from being looked after in waiting area
I was booked in well before my MOT was required and they called as promised the day before to confirm the booking and what I needed to do on the day.
Very friendly staff
Always polite & accommodating
I was very courteously received and they did a good job.
Again impressed with the professionalism shown
I was given the answers I needed and the service I required
Start to finish all good,
Everything went smoothly and the sales advisor was very efficient.
Very clear information and service
Absolutely amazing experience
Very helpful and kept us informed all the way along
Everything has been explained to me so that l could understand it.
Really friendly, helpful staff
Kevin was extremely helpful during the purchase and delivery of my new car. He provided a great handover and went above and beyond by delivering my roof box to my house. Great service!
All done professionally and with no issues.
Kevin has been outstanding from start to finish. He advised with the features of our new Mini and on delivery day even sent a pre-pick up video so that we could share the excitement of picking up our new Mini.
Informative about all aspects of mot and service.
Everything was done really well, the team were all great.
Quick service, polite and friendly staff. Good Covid set-up.