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Customer Reviews.

sales

5

Always kept informed of what was going on and enormous help given with various problems along the way.

06 January 2020

service

5

Always keep you informed

05 January 2020

service

5

My car was cleaned and looking great when I picked it up

03 January 2020

sales

4

to much paperwork to plough through

03 January 2020

service

5

Very good service

01 January 2020

service

5

Car picked up from home and returned after service

01 January 2020

service

5

Timely reminder to carry out first MOT. Reasonable discounts offered. Checks carried out on time. Excellent video'd survey performed.

01 January 2020

service

3

Dealership isn't as friendly as others, very cold and unconnected experience.

01 January 2020

sales

4

The sales team handled things very well, from initial enquiry, to delivery of my Mini. The only thing that prevents me giving a 5 star rating, is I felt they were pushy to start with, and didn't grasp that I wasn't prepared to move on my budget.

01 January 2020

service

5

Was kept updated, Nickola was super helpful

29 December 2019

service

2

The warning lights for the front brake pads is still showing in the car although New pads fitted, I now have to make a special trip to the garage to have this rectified, take time off work and use petrol, something that is not my fault. I'm annoyEd

29 December 2019

service

5

Prompt and efficient

29 December 2019

service

2

Did n't fix the fault. It was OK for 16 miles and then the engine management warning came back on.

28 December 2019

sales

5

professional service

24 December 2019

service

5

We were booked in at a time to suit us, it was completed on time car came back loverly and clean, paid the price quoted made very welcome whilst waiting for the service to be carried out

24 December 2019

service

5

Happy with service received

24 December 2019

service

5

Did what they said they would do.

24 December 2019

service

5

I was able to book my car in quickly at a time convenient to me. My car was returned washed and hoovered!

24 December 2019

service

5

Faultless service by friendly and helpful staff

24 December 2019

service

5

I was sent the video to show the checks done and it was serviced as requested

17 December 2019

sales

5

Brilliant, very friendly, efficient and knowledgeable of the products. Everything ran smoothly through the whole process.

16 December 2019

service

5

Very satisfied

15 December 2019

sales

4

The car initially had scratch marks on it. Went back to be repolished/cleaned.

15 December 2019

service

5

My husband waited while the work was completed. He was very impressed by how well he was looked after

14 December 2019

service

2

When I asked for care to be taken of my vehicle graphics (which Mini applied when I bought the car), I was told I could not be assured so they wouldn't clean it.. When I complained I'd taken half a day off, the clean went ahead.

12 December 2019

service

5

Quick reliable service

10 December 2019

sales

5

Excellent service by the sales team (Debbie Graham and Kevin Gibbs). Found the car at the specification I wanted and within my price range.

09 December 2019

service

4

Deducted one star because they tried to sell us tyre when there was literally nothing wrong with them apart from tiny little holes where stones stick in which every tyre on the road gets. The price sagest for tyres was also way over market price.

05 December 2019

service

5

always use Wollaston Motors because i know they will look after me.

05 December 2019

service

4.5

Easy contact

02 December 2019

service

5

Car booked in and available as promised. Garage pleasant to deal with.

01 December 2019

service

5

Excellent service

30 November 2019

service

5

Done everything I asked for very friendly team

30 November 2019

service

5

Problem was fixed with no fuss. Was given a replacement car for the day. Car was cleaned (very well).

30 November 2019

service

4

I had my Mini serviced recently and was fully satisfied from the staff and the welcome I received.

29 November 2019

service

5

The car was fixed within the hour and returned clean

28 November 2019

sales

5

Very helpful staff Gareth Eaton was very professional

28 November 2019

service

4

confident that any work will be carried out correctly

27 November 2019

service

5

Good customer shrive, friendly staff, and you look after my car well

25 November 2019

sales

5

Andrew Moorhouse has been excellent at Northampton Mini

25 November 2019

service

5

Good level of customer care, car was ready sooner than I'd asked for and was cleaned to a very high standard. Video of the service is helpful too.

23 November 2019

service

5

Friendly helpful and efficient service. Was even given lunch whilst I waited and car wash and hoover. Very good.

22 November 2019

service

5

Easy to book in, friendly welcome, quick and a complementary breakfast whilst I waited all made for a pleasant experience

22 November 2019

service

5

Excellent team

21 November 2019

service

5

Wollaston Mini - Sales & After Sales - superb service

19 November 2019

sales

5

I had to deal with some news which meant the cancellation of the sale but was offered the most tremendous support during a very difficult time, a big thank you to Gareth and Andy for pulling out all the stops

18 November 2019

sales

5

All questions answered. Very helpful staff members, always did what they said they would do. Communication sound throughout the process.

18 November 2019

service

5

Replaced all break pads following a conversation

17 November 2019

service

5

Kept informed and job done in a day

14 November 2019

sales

5

Very welcoming, very thorough with showing details of the new vehicle. Loved the unveil of the new car.