Could not fault any part of my purchase. Kyle took the time to take me out in an automatic gearbox (which I eventually purchased) to compare to the manual vehicle I test drove.

Andrew has sold me 3 cars now & he remembers what I've said, the knowledge of the product he has means I trust his recommendations & his judgement.

Very friendly, efficient and knowledgeable.

Great staff and very helpful

Problem free and kept well informed

Mini dealer service gives security of knowing that your car has been competently serviced and looked after. Wollaston service reception is also first class.

My car was service quickly

Kept well informed and resolved a query to our satisfaction.

Friendly, informative staff who kept us updated at every step of the way.

I always get good service from Wollaston Mini

Without exception I have found all staff at Northampton extremely helpful and very polite. Even the workers that walk by in the car parks always nod and smile a greeting even though I do not know them. This goes to make customers feel welcome .

Staff there are helpful, knowledgeable and go out of their way to accommodate the customer's needs

Excellent service by well informed, friendly staff

The only thing that stopped top marks was that it took a little longer than was needed to get to most competitive price

Everything we expected and ask for

Staff very good service very good.

Was kept up to date with everything along the way.

professional company, easy to deal with

Very helpful and informative sales advisor. Nothing was too much trouble.

Every thing was done to my satisfaction

Very satisfied. The staff are friendly, explain things and do their best for you.

Personable staff. Clear and explanation given as to next steps.

They completed it in the time frame they suggested.

Everything was good!

Mot was completed within timescale I was told. Car returned to me valeted beautifully

Very happy as they got me back on the road.

The car was completed in the expected time and I was given a sandwich whilst I waited.

The staff were friendly and my car was ready on time

Fantastic staff

couldnt diagnose the problem but they are continuing to try

I was told that I needed new pads and would cost £176 which I agreed only to find out that I had to pay over £375 on collection. Not impressed ??????

The video of my car inspection was not received until I had been told my car was ready to collect.

The lady who arranged the work was professional and sympathetic, she saw and understood the stress I was under in terms of the car needing work and the cost, a credit to the Mini brand, please pass on my thanks to her.

No complaints, it was a pleasant experience

The car had a service and then some 3 months and not many miles later needs to go back in for an oil change . When asked the service didn't include oil- seems odd?

With things like a phone call to say how the progress is with the car wether service or mot, plus a nice clean car inside and out when you get your car back brilliant !

They did what they said they would do.

Got the car we wanted at a reasonable price and were dealt with very professionally.

We had no problems, video message was clear and helpful

Initially unwelcoming receptionist (at BMW desk). Mini desk was fine, costs explained clearly & I was kept informed of how work was progressing. Not convinced the tech staff have identified why the engine is noisy. No response to web form requests.

Always able to address issues in a timely way

They did what they said they would do within the time they stated

Everyone was helpful

Friendly, polite staff. The video received from the technician is an excellent addition.

I arranged a while you wait service. On collection of the car was then told that she would have to return as they had only 3 spark plugs and it needed 4. It was booked on that day at that time HOW can you not have enough spark plugs?

Efficient courteous service

We had a leak that they were able to sort out whilst doing the service

More expensive than originally quoted

Excellent customer service from Kelly. My car was completed within the advised time frame and I was kept updated during the day. was pleased to get the opportunity to drive a hybrid courtesy car (but best to supply it with more charge then 4%!)

The MINI wasn't the one I expected but it has more on it. Only one thing was the original MINI had bonnet stripes on but had gone when Andrew tried to get it. I then had to pay extra for the stripes to be added to the MINI I now have.