sales
it was very short and sweet which was excellent. The pandemic has definitely made this part of the process more efficient. Debbie Graham was ultra organised and impressive
it was very short and sweet which was excellent. The pandemic has definitely made this part of the process more efficient. Debbie Graham was ultra organised and impressive
The booking process was easy. The waiting area was clean and comfortable. Staff were helpful, polite and efficient.
The service experience was fine but, at that price, so it ought to be!
Dealt with quickly and efficiently
Very satisfied
Kept informed via video throughout
very clean and safe environment
All of my queries were addressed, George was fantastic
Answered my every question perfectly
The dealership arranged to view the car at very short notice.
Everything you expect from a mini service and nice to receive the video.
Very helpful and professional. Fixed a few things and always communicated.
Gareth was fantastic again
Even though Covid restrictions still at large, the Service area was well organised and efficient.
Came away happy with the work done on my car. Not so happy with the cost but cannot fault customer service.
Great service with no hassle
The service was completed as I thought it should be.
Nothing to much trouble, easy to book appointment and fulfil my needs
Problem was sorted quickly and efficiently
Great service overall
Under the current circumstances of COVID restrictions I was still made to feel very welcome and was still a good experience
All went really smoothly through every step. Considering lockdown it couldn't have gone any better
In an ideal world, the car would also have been cleaned but I understand in the circumstances why it wasn't
All went smoothly.
Helpful and friendly staff.
Salesman was vert helpful and kept me uptodate withe the progress of my new mini until delivered
No problems and kept informed of work
All went without hassle.
Although COVID restrictions the video on the mini was great and personal
Brilliant service.
Again everything was ok
Well informed
Car was clean and all serviced as asked
Really helpful and couldn't do enough for me
Excellent
Excellent service
Showroom was well laid out given the circumstances and I was even offered a coffee whilst I waited.
Made to feel safe during covid
we were constantly kept in the loop regarding progress
Friendly reception, easy booking, reasonable prices and car returned beautifully clean
All work was carried out at the quoted price and the car was ready for collection at the agreed time.
Excellent
I had all the opportunities I needed to try out the car I was interested in. Kyle have me all the options with regard to spec. Once I had chosen my car, I was kept informed of progress, timings and of what to expect next.
Initial queues were big but staff polite and following Covid protocols
As expected
It was January 2021 - during COVID-19 restrictions - I received good on line/telephone and face2face advice and a fair exchange price - unlike the last time
Best service I've had from anyone need a say more
Love Wollaston
Always great custo service.
From booking the car in to receiving it back the service provided was excellent. Communication was first class too.