Nathan Buckley was a very pleasant young man to deal with. He had good knowledge. It also makes a huge difference if you like the person you are dealing with. I have been known to walk out of car sale rooms if the sales person is pushy!

Good initial visit, "built" our perfect Mini, kept informed on delivery all the way through to handover

Gareth, the agent, was very knowledgeable and took a great deal of time with me to make sure I purchased what I really wanted.

Took car in for warranty work . Vehicle bought from Sytner in Leicester. Owen dealt with the matter very well, with help from Jake at sytners

efficient and perfect

The issues we had on previous our contact were resolved with great customer service from Kirsty. Please pass on our thanks to her.

Easy to book online, easy to hand car over, and easy pick-up once completed. Covid precautions for both customers and staff were well observed.

No problems with care very good

Car had service plan we didn't know about. Representative sorted it all out for us. Free car clean too.

No pressure and lots of support from Andy. C-19 arrangements take very seriously and the presentation of the car when we collected it was super. Overall a great experience.

Always feel welcome at Wollaston Mini, customer service is excellent

Very smooth transaction

Friendly and professional service

Friendly, helpful and efficient service

Very efficient and kept informed of progress.

Everything was explained in detail with regular updates on where my new car was I the manufacturing process

We got what we wanted.

Staff polite, good Covid precautions in place

collection was made seamless by Gareth

I am unable to find faults with my dealership

End to end the quality was amazing.

All went well

The customer care and service were exemplary.

Debbie Graham was very helpful, kept us updated, and was knowledgeable

Sales guy Kyle was helpful, knowledgeable and friendly making you feel comfortable and at ease

At the mini centre everyone was very good pleasant and helpful nothing to much trouble

Excellent over all

Brilliant experience very professional

Debbie Graham was tentative, thorough, friendly and approachable. Fantastic customer service

I have been dealing with Wollaston for many years and have been happy with the service I have received.

Service done on time and no issues

Service is always excellent, extremely professional but remaining friendly and staying true to the brand.

We received first class treatment from start to finish

Pick up and return very smooth. Health check video appreciated, within quoted amount, always helpful. Returned all shiny and clean as well what's not to like?

All my questions answered

Well communicated

I would prefer to speak to someone as not enough space.

Never gives anything less than best

I visited the this center to align the steering wheel. The job is done, the car drives straight without touching the steering wheel but I notice that the steering wheel is not completed centered.

Debbie who served me was absolutely lovely went above and beyond to help me get the Mini the way I wanted it this time.

Higher car was sanitised as was mine once service had been completed

Efficient service on one of the hottest days of the year !

Exactly what I wanted. Easy process even with Covid

Exceptional customer service

Perfectly dealt with my issues and fully explained why it happened without me asking.

Very efficient and polite service staff

Nish that booked me in is probably the best reservationist I've ever spoken to, you should defo do everything you can to keep him working there!

The video showing the service. Was very impressive.

Friendly and efficient

I wondered why we were asked to drop the car off at 8am and as near to that time when the car was not ready until 6.15pm