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Customer Reviews.

service

4

Had good treatment

15 March 2019

service

5

Excellent service from start to finish

15 March 2019

service

2

never did received video report on an issue but been told it been send and got offer to came and have a look at the garage, like I have time now to just go there was no question ask for alternative mobile number or possibly email to send

13 March 2019

sales

5

Great overall service from Wollaston Mini but specifically from Lawrence Hayward

13 March 2019

sales

5

It was a good experience

12 March 2019

service

1.5

Fault returned hours after workshop visit.

11 March 2019

sales

5

Through no one's fault there was an unavoidable delay in handing over my new car. Everything possible was done to minimise the impact on me. The sales advisor was excellent and made the whole purchasing experience fun.

11 March 2019

service

3

Told there was nothing wrong with my tyre by a qualified Mini technician when it kept deflating abnormally, took car to a local garage after and they found the problem instantly, replaced the part that was faulty free of charge with no hassle.

11 March 2019

service

5

good service

11 March 2019

service

4

Helpful and efficient

10 March 2019

service

5

As above,kept up to date, friendly and helpful staff

10 March 2019

service

4

Everything was fine but I feel the valeting service could be better. My local Tesco's does a better job.

09 March 2019

service

3

For the second year running I am going to have to return after a service as they did not reset the computer in the car so everytime I start my car it tells me my service is due 02/2019. ??

09 March 2019

service

5

Great customer service

08 March 2019

service

5

Again, polite, efficient, prompt, helpful, friendly

07 March 2019

service

5

Because you was kind enough to clean it inside and out for me.

05 March 2019

service

5

Beautiful valet

03 March 2019

service

5

The staff were very friendly and down to earth. Very honest, happy and evidently knew what they were talking about

03 March 2019

service

5

Great service.

01 March 2019

service

5

Great service, quick and efficient

01 March 2019

service

4

Ok

01 March 2019

service

5

Very friendly and efficient service and advice.

25 February 2019

service

5

Expectations fulfilled .

24 February 2019

service

5

Good value

22 February 2019

service

5

The team at Wollaston were extremely professional and helpful to me.

21 February 2019

service

5

Well , they always offer to collect my car if need be, keep me informed on my car , and she always comes back clean inside and out .

18 February 2019

sales

5

Always kept up to date with progress, very friendly and helpful

18 February 2019

service

5

Problem sorted

16 February 2019

service

5

Very efficient service, kept informed and smooth overall.

16 February 2019

service

4

Really happy but quite expensive

16 February 2019

service

5

Very good

12 February 2019

service

5

I thought the video of the brake inspection was an excellent innovation.

12 February 2019

service

4

For my issue the facts were very scarce until by coincidence the engineer appeared and I could hear the facts directly. I do not think the customer service team had been properly updated

11 February 2019

service

4

No issues with service

11 February 2019

sales

5

Very happy with the overall customer service and the way everything was dealt with in general.

11 February 2019

service

5

Arrangements for service were made by Sapphire Irvine, who was extremely helpful and took the trouble to ensure that I was completely clear on the Warranty Check service and Mot details. Thus instilling customer confidence. Well done.

10 February 2019

sales

5

Very happy with all aspects of buying my mini

10 February 2019

service

3

All was done satisfactorily . Front and rear brake pads were replaced . One set originally thought to be needed though both were found necessary so bit more work than expected. However my one hour while you wait appointment turned into almost 3

09 February 2019

service

5

It's the one which is most appropriate - there is nothing about which I am dissatisfied

09 February 2019

service

5

Work carried out, kept informed. Got my car in for its MOT at short notice. Well looked after.

09 February 2019

service

5

Completely satisfied

08 February 2019

service

5

Always helpful and the girls on the service desk go the extra mile to ensure that I have a loan car on the day

08 February 2019

service

5

Just some questions on Mini connect they were unable to answer leaving me with a tiny but irritating non functionality of the app. Otherwise everything else great.

07 February 2019

service

5

Car returned within expected time frame.

07 February 2019

service

5

see above, and they also gave me a courtesy car

07 February 2019

sales

5

Very happy second card from Wollaston Mini really pleased

04 February 2019

service

5

cannot fault

04 February 2019

service

5

I was kept informed at all times and in the end a great price

02 February 2019

service

5

Very professional

01 February 2019

service

4

Good service and work undertaken