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Customer Reviews.

sales

5

Nathan Buckley was a very pleasant young man to deal with. He had good knowledge. It also makes a huge difference if you like the person you are dealing with. I have been known to walk out of car sale rooms if the sales person is pushy!

13 October 2020

sales

5

Good initial visit, "built" our perfect Mini, kept informed on delivery all the way through to handover

12 October 2020

sales

5

Gareth, the agent, was very knowledgeable and took a great deal of time with me to make sure I purchased what I really wanted.

12 October 2020

service

5

Took car in for warranty work . Vehicle bought from Sytner in Leicester. Owen dealt with the matter very well, with help from Jake at sytners

12 October 2020

service

5

efficient and perfect

11 October 2020

service

5

The issues we had on previous our contact were resolved with great customer service from Kirsty. Please pass on our thanks to her.

11 October 2020

service

4

Easy to book online, easy to hand car over, and easy pick-up once completed. Covid precautions for both customers and staff were well observed.

09 October 2020

service

5

No problems with care very good

09 October 2020

service

5

Car had service plan we didn't know about. Representative sorted it all out for us. Free car clean too.

09 October 2020

sales

5

No pressure and lots of support from Andy. C-19 arrangements take very seriously and the presentation of the car when we collected it was super. Overall a great experience.

08 October 2020

service

5

Always feel welcome at Wollaston Mini, customer service is excellent

08 October 2020

sales

5

Very smooth transaction

05 October 2020

service

5

Friendly and professional service

01 October 2020

service

5

Friendly, helpful and efficient service

01 October 2020

service

5

Very efficient and kept informed of progress.

01 October 2020

sales

5

Everything was explained in detail with regular updates on where my new car was I the manufacturing process

30 September 2020

sales

5

We got what we wanted.

30 September 2020

service

5

Staff polite, good Covid precautions in place

29 September 2020

sales

5

collection was made seamless by Gareth

28 September 2020

sales

5

I am unable to find faults with my dealership

28 September 2020

sales

5

End to end the quality was amazing.

28 September 2020

service

4

All went well

27 September 2020

sales

5

The customer care and service were exemplary.

27 September 2020

sales

4

Debbie Graham was very helpful, kept us updated, and was knowledgeable

26 September 2020

sales

5

Sales guy Kyle was helpful, knowledgeable and friendly making you feel comfortable and at ease

26 September 2020

sales

5

At the mini centre everyone was very good pleasant and helpful nothing to much trouble

26 September 2020

sales

5

Excellent over all

25 September 2020

sales

5

Brilliant experience very professional

24 September 2020

sales

5

Debbie Graham was tentative, thorough, friendly and approachable. Fantastic customer service

22 September 2020

service

5

I have been dealing with Wollaston for many years and have been happy with the service I have received.

18 September 2020

service

3.5

Service done on time and no issues

18 September 2020

service

5

Service is always excellent, extremely professional but remaining friendly and staying true to the brand.

18 September 2020

sales

5

We received first class treatment from start to finish

18 September 2020

service

5

Pick up and return very smooth. Health check video appreciated, within quoted amount, always helpful. Returned all shiny and clean as well what's not to like?

18 September 2020

sales

5

All my questions answered

18 September 2020

service

5

Well communicated

08 September 2020

service

1

I would prefer to speak to someone as not enough space.

02 September 2020

service

5

Never gives anything less than best

01 September 2020

service

4

I visited the this center to align the steering wheel. The job is done, the car drives straight without touching the steering wheel but I notice that the steering wheel is not completed centered.

30 August 2020

sales

5

Debbie who served me was absolutely lovely went above and beyond to help me get the Mini the way I wanted it this time.

29 August 2020

service

5

Higher car was sanitised as was mine once service had been completed

28 August 2020

service

5

Efficient service on one of the hottest days of the year !

28 August 2020

sales

5

Exactly what I wanted. Easy process even with Covid

26 August 2020

service

5

Exceptional customer service

25 August 2020

service

5

Perfectly dealt with my issues and fully explained why it happened without me asking.

25 August 2020

service

5

Very efficient and polite service staff

25 August 2020

service

5

Nish that booked me in is probably the best reservationist I've ever spoken to, you should defo do everything you can to keep him working there!

22 August 2020

service

5

The video showing the service. Was very impressive.

22 August 2020

service

4

Friendly and efficient

18 August 2020

service

3

I wondered why we were asked to drop the car off at 8am and as near to that time when the car was not ready until 6.15pm