The service was completed while i waited within the timescale given and a free breakfast and coffee was a nice added bonus

Took 3.5 weeks to get booked in for the repair and then when I took the vehicle in the incorrect parts had been ordered/were missing and it took another week for this to be rectified.

Everything was good

Job well done and helpful in organising hire vehicle

I found them to very responsive

My TLC pack was void. However the service manager looked after me very well.

beautiful presentation of the car - everything straight forward

Attempted to be ripped off

Really informative, regular updates on my service, and I like the video

Very happy with Wollaston. Great service throughout my whole experience.

Absolutely loved my big reveal! Debbie was excellent and gave me a thorough explanation of my new Mini. The process was quick, with all documents signed. Very special when the car was under the cover with a bow! Very impressed.

Service carried otu and finished before time stated

Debbie at Mini Northampton was excellent, passionate about mini and fully engaged in our needs.

Everything asked or advised were done

It was very straight forward.

Again very friendly and helpful. And my daughter said the hot chocolate was really lovely.

I would like to give five stars but the cost of materials involved takes the edge off the experience.

Very good service. Kyle considering he has only been doing the sales job for 3 months was wonderful

As above. I didn't score maximum as I wasn't asked when I booked if there were any concerns or anything I would like to be checked

as always they look after me.

I was very satisfied with the services as it can be a long anxious wait

They did what was expected

Nice experience, with Nathan.

I took a day out as my car was having a service mot and four new tyres. I had pre ordered the tyres through mini. Only two tyres turned up . I wasted most of the day I live a 45 minute drive away from woolaston mini

So smooth and i have never had a car explained to me as i did when i picked my mini up .

Above service good, after service poor

Lawrence couldn't have done any more for us.

My car has been delayed two/three weeks in arrive to the Mini centre. And the car has already been registered therefore making my experience of purchasing a new car not great..

Everything was done that I expected

Both Debbie G and Andy P were extremely accommodating. Debbie was also very patient and helpful with my ever changing option decisions. There were some challenges with my order on the part of Mini UK, but Wollaston Mini did all they could to help.

Pick up time was convenient. Car was delivered as requested.

Fantastic service although prices quoted online do not match actual prices charged for the services offered. That said the communication was great and I was kept informed throughout the service and mot.

Pick up of car and drop off excellent, car was clean and tidy. Disappointed that I got a call saying I needed two new tyres £150 eachno conversation re MOT I asked if it had failed MOT and they said no. Just felt was being pushed

Even though as experienced driver, nearly 50 years of, i can certainly recognise squeaks and noises. Seems that your technicians could not.So continue to be annoyed with noises.

Excellent service, but had to wait 2-3 weeks before an appointment was available.

I didn’t realise that I could have booked a time slot but it was ready by 2.30 so didn’t have to make other arrangements

easy to book car in, friendly service and great to get a car wash and valet

I was informed the car was ready for collection in a timely way. Video of tyre and brake pad inspection was clear

Quick polite and efficient

As above, excellent customer service

Well organized

Extremely helpful staff when you are there. Service was carried out in time slot. Not 5 stars as: Had to wait 20mins to pick car up as the on board service record had not been entered on the car. This was not the first time this had been an issue.

Fast, friendly, efficient not much more I could ask for if I'm honest.

Completed within the specified time.

All personal requirements for the new car e.g. features, cost etc met by the MINI staff

Very good service.

After leaving my car all weekend and being asked if I wanted a complimentary wash and clean for it not to be done when I got back was a bit disappointing. It’s just the little things that normally I’ve been really impressed with.

No valet done although they assured me it was - car was I think only hoovered it and not washed

As above

The service provided by Mini is exceptional.