very professional service with complimentary valet. Car was sanitised and Covid 19 measures in place everywhere.
Very good service, staff friendly and helpful
Very easy to deal with
You provide an efficient service and keep the customer informed of service issues as the occur. The Covid rules are adhered to by staff and attention is friendly.
All staff I have dealt with have been courteous, and very helpful. Example:- The young lady on the service reception , took the trouble to ask if I wanted to sit in the lounge and have a coffee while I was waiting. Which she made for me.
Very efficient repair process from start to finish.
In these difficult times it was reassuring to be offered such an excellent service.
Very happy with the way I and my car were treated.
Quick and easy no fuss
Post Covid-19 the booking dealing with and waiting onsite for my vehicle MOT and repairs were carried out without fuss or problem. A very well done to all at Wollaston Mini.
Excellent Service. Excellent video.
The staff did everything they said they would do at the time they suggested.
It was such a great experience, from contact with reception staff to management. Top class service
Throughout the manager Kevin and Nathan, the product specialist have been very helpful in providing me the car I needed. Nathan have excellent communication skills and was able to reply promptly to all my enquiries.
Always go above and beyond Even when stuck in Spain due to COVID the car was delivered painlessly!
Nathan Buckley was our Sales Rep at Wollaston Mini and could not of been more helpful found my perfect car kept me informed of delivery and we never felt pressured at any time .
Very efficient, nice to deal with. Thought the video was excellent. As I am shielding even put petrol in the vehicle obviously with payment from me.
Polite and efficient staff
Well looked after whilst waiting for car to be ready in socially distanced environment
Mini stated issues with the car but put no pressure on for sorting them immediately or through themselves. Just open and honest!
Got the job done, thank you.
Once again they keep you in the picture of your cars progress even sending you a video of your car.
The service carried out on my mini was completed in a thorough and satisfactory way
Kept to time and explained everything they had done
Considering the circumstances! All was well organised
Kind service, collection and delivery included. Kept to agreed day and time.
Felt safe with all the Covid 19 measures which had been put in place.
Easy process, car was done within couple of hours.
Easy drop off and good communication with service staff. Video clip received of the car and it's health check which was reassuring.
My car is always looked after and comes back to me lovely and clean
Prompt and efficient service. Well organised with clear instructions.
My car was serviced and cleaned like it was supposed to be.
Very smooth hand over
Debbie Graham at Wollaston motors Northampton gave us excellent service in a time of social distancing. We were made to feel safe and the whole process was very smooth. I also liked the receipt of a video explaining all the Key 'buttons' in the car.