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Customer Reviews.

sales

5

I had an accident in my old vehicle, Nathan helped to provide a courtesy car while mine was being built and then helped speed up the process of getting me in my new car

05 November 2019

service

5

made very easy

04 November 2019

service

5

I was very happy with all the information after the car was serviced.

04 November 2019

service

5

Service staff were friendly and very organised.They had seen another customers car impact mine,had inspected and found no damage but if I wasn't satisfied then to bring it back.

03 November 2019

service

5

I was offered a lift to work when I dropped my car odd

03 November 2019

service

2

Because of the above and the seeming disinterest from the team.

01 November 2019

service

5

Video footage showed insight in to some of the checks which makes you reassured that the service team are being very thorough, alongside with the comments in the previous section made it a pleasant experience.

01 November 2019

service

5

oo

31 October 2019

service

3

Due to having to have it brought back in

30 October 2019

service

4

Video health check was useful

29 October 2019

sales

5

Great customer care

29 October 2019

service

4

The reason I have not marked as completely satisfied is purely based on cost. Very expensive compared to other brands. And shocked brake pads had worn so quickly, and the cost to replace.

28 October 2019

service

5

helpful, friendly

28 October 2019

service

5

All when well, kept up to date, great customer Sevice

28 October 2019

service

3

Previous faults by contractors found and rectified

28 October 2019

service

5

Good customer service

26 October 2019

service

3

I have a service plan yet was quoted £225 at the desk JUST to replace the brake fluid!After protesting it was reduced, at collection, to £80. Whats the point of the plan,what's the scam here? Furthermore, the boot wasn't vacuumed when cleaned.

24 October 2019

service

5

Very satisfied with everything.

22 October 2019

service

5

Service and MOT completed within time frame given. Kept updated on progress.

22 October 2019

service

5

Quick and really good service

20 October 2019

service

1

New technology being used as an excuse to 'upsell' equipment and labour.

20 October 2019

service

5

Cafe attached to servicing centre so waiting while my car was serviced was not a problem.

20 October 2019

sales

5

Great fun to talk to knowledgeable about the products and again nothing was to much trouble.

19 October 2019

service

3

The staff at front of house were very helpful and made sure I was looked after whist waiting.

19 October 2019

sales

5

Very impressed with the whole eexercise.

18 October 2019

service

5

I particularly liked the video walk round from the technician to give us a real view of how the car is performing in relation to tyres and brakes etc.

18 October 2019

service

2

Fairly Satisfied, as we only do a fairly low mileage, I was told that service package only covered 1 service and would not cover brake fluid service at 3 years feel that service package was a con and not worth the money.

17 October 2019

service

2

I was told I would receive a complementary HAND wash and valet, on collection I noticed a large cobweb around the boot handle (I know was on the car before I took it in for its service), the wheels were not cleaned either. The interior cleaned poorly

17 October 2019

sales

5

it was awesome, i was given the VIN number so i could read the specific manual before i picked the car up at pick up i was sat in the car and my phone was paired and shown loads of different features

16 October 2019

service

5

It went perfectly.

15 October 2019

sales

5

The whole process was very enjoyable. Nothing was too much trouble for the staff from arranging test drives of different models, explaining finance options to answering all my children's questions!!

15 October 2019

service

5

Staff very helpful with correcting the problem.

14 October 2019

sales

5

Easy and very exciting at the end when i finally got to see my car.

14 October 2019

sales

5

Good sales team

12 October 2019

service

4

All carried out professionally and efficiently. Collected and returned in excellent condition.

12 October 2019

service

5

They were organised and had the paperwork ready. There was no fuss when I picked the hire car.

10 October 2019

sales

5

All very easy as fitted around when I was available

10 October 2019

sales

5

Kyle and the rest of the team were very helpful and friendly. I in no way felt pressured into buying which I have elsewhere in the past. I feel I was given the best service possible and as a result have got a new car I am thoroughly happy with.

10 October 2019

service

5

Dropping the car off was easy and straightforward I was kept updated with my service and also had a nice little video

08 October 2019

service

5

The car is fun to drive, slight issue with one of the back doors which was sorted out promptly.

07 October 2019

service

5

We were very well looked after

07 October 2019

sales

5

Debbie was great and worked with me, taking time to meet my requirements, and do you know what? She got it bang on. Nothing was too much bother and the Team are brilliant, sorted out any issues instantly.

07 October 2019

sales

5

Great service, great car, very happy

05 October 2019

service

3

Mini went in for a recall but it has been returned with an electrical box and wiring hanging down under driver's seat.

04 October 2019

service

5

Prompt efficient garage nothing is to much.

04 October 2019

service

5

MOT quick and easy

03 October 2019

sales

5

I was kept fully informed throughout and the unveiling of the car was a lovely touch.

02 October 2019

sales

5

It was earlier than I expected and it's all I could have asked for!

02 October 2019

service

5

Friendly and efficient service

01 October 2019

sales

5

Have nothing but admiration for Kyle Mock Mini Wollaston's sales/product specialist who came to my assistance having been let down badly by another Northampton car dealer