I had an accident in my old vehicle, Nathan helped to provide a courtesy car while mine was being built and then helped speed up the process of getting me in my new car

made very easy

I was very happy with all the information after the car was serviced.

Service staff were friendly and very organised.They had seen another customers car impact mine,had inspected and found no damage but if I wasn't satisfied then to bring it back.

I was offered a lift to work when I dropped my car odd

Because of the above and the seeming disinterest from the team.

Video footage showed insight in to some of the checks which makes you reassured that the service team are being very thorough, alongside with the comments in the previous section made it a pleasant experience.

oo

Due to having to have it brought back in

Video health check was useful

Great customer care

The reason I have not marked as completely satisfied is purely based on cost. Very expensive compared to other brands. And shocked brake pads had worn so quickly, and the cost to replace.

helpful, friendly

All when well, kept up to date, great customer Sevice

Previous faults by contractors found and rectified

Good customer service

I have a service plan yet was quoted £225 at the desk JUST to replace the brake fluid!After protesting it was reduced, at collection, to £80. Whats the point of the plan,what's the scam here? Furthermore, the boot wasn't vacuumed when cleaned.

Very satisfied with everything.

Service and MOT completed within time frame given. Kept updated on progress.

Quick and really good service

New technology being used as an excuse to 'upsell' equipment and labour.

Cafe attached to servicing centre so waiting while my car was serviced was not a problem.

Great fun to talk to knowledgeable about the products and again nothing was to much trouble.

The staff at front of house were very helpful and made sure I was looked after whist waiting.

Very impressed with the whole eexercise.

I particularly liked the video walk round from the technician to give us a real view of how the car is performing in relation to tyres and brakes etc.

Fairly Satisfied, as we only do a fairly low mileage, I was told that service package only covered 1 service and would not cover brake fluid service at 3 years feel that service package was a con and not worth the money.

I was told I would receive a complementary HAND wash and valet, on collection I noticed a large cobweb around the boot handle (I know was on the car before I took it in for its service), the wheels were not cleaned either. The interior cleaned poorly

it was awesome, i was given the VIN number so i could read the specific manual before i picked the car up at pick up i was sat in the car and my phone was paired and shown loads of different features

It went perfectly.

The whole process was very enjoyable. Nothing was too much trouble for the staff from arranging test drives of different models, explaining finance options to answering all my children's questions!!

Staff very helpful with correcting the problem.

Easy and very exciting at the end when i finally got to see my car.

Good sales team

All carried out professionally and efficiently. Collected and returned in excellent condition.

They were organised and had the paperwork ready. There was no fuss when I picked the hire car.

All very easy as fitted around when I was available

Kyle and the rest of the team were very helpful and friendly. I in no way felt pressured into buying which I have elsewhere in the past. I feel I was given the best service possible and as a result have got a new car I am thoroughly happy with.

Dropping the car off was easy and straightforward I was kept updated with my service and also had a nice little video

The car is fun to drive, slight issue with one of the back doors which was sorted out promptly.

We were very well looked after

Debbie was great and worked with me, taking time to meet my requirements, and do you know what? She got it bang on. Nothing was too much bother and the Team are brilliant, sorted out any issues instantly.

Great service, great car, very happy

Mini went in for a recall but it has been returned with an electrical box and wiring hanging down under driver's seat.

Prompt efficient garage nothing is to much.

MOT quick and easy

I was kept fully informed throughout and the unveiling of the car was a lovely touch.

It was earlier than I expected and it's all I could have asked for!

Friendly and efficient service

Have nothing but admiration for Kyle Mock Mini Wollaston's sales/product specialist who came to my assistance having been let down badly by another Northampton car dealer