it was very short and sweet which was excellent. The pandemic has definitely made this part of the process more efficient. Debbie Graham was ultra organised and impressive

The booking process was easy. The waiting area was clean and comfortable. Staff were helpful, polite and efficient.

The service experience was fine but, at that price, so it ought to be!

Dealt with quickly and efficiently

Very satisfied

Kept informed via video throughout

very clean and safe environment

All of my queries were addressed, George was fantastic

Answered my every question perfectly

The dealership arranged to view the car at very short notice.

Everything you expect from a mini service and nice to receive the video.

Very helpful and professional. Fixed a few things and always communicated.

Gareth was fantastic again

Even though Covid restrictions still at large, the Service area was well organised and efficient.

Came away happy with the work done on my car. Not so happy with the cost but cannot fault customer service.

Great service with no hassle

The service was completed as I thought it should be.

Nothing to much trouble, easy to book appointment and fulfil my needs

Problem was sorted quickly and efficiently

Great service overall

Under the current circumstances of COVID restrictions I was still made to feel very welcome and was still a good experience

All went really smoothly through every step. Considering lockdown it couldn't have gone any better

In an ideal world, the car would also have been cleaned but I understand in the circumstances why it wasn't

All went smoothly.

Helpful and friendly staff.

Salesman was vert helpful and kept me uptodate withe the progress of my new mini until delivered

No problems and kept informed of work

All went without hassle.

Although COVID restrictions the video on the mini was great and personal

Brilliant service.

Again everything was ok

Well informed

Car was clean and all serviced as asked

Really helpful and couldn't do enough for me

Excellent

Excellent service

Showroom was well laid out given the circumstances and I was even offered a coffee whilst I waited.

Made to feel safe during covid

we were constantly kept in the loop regarding progress

Friendly reception, easy booking, reasonable prices and car returned beautifully clean

All work was carried out at the quoted price and the car was ready for collection at the agreed time.

Excellent

I had all the opportunities I needed to try out the car I was interested in. Kyle have me all the options with regard to spec. Once I had chosen my car, I was kept informed of progress, timings and of what to expect next.

Initial queues were big but staff polite and following Covid protocols

As expected

It was January 2021 - during COVID-19 restrictions - I received good on line/telephone and face2face advice and a fair exchange price - unlike the last time

Best service I've had from anyone need a say more

Love Wollaston

Always great custo service.

From booking the car in to receiving it back the service provided was excellent. Communication was first class too.